A satellite dish on a brick wall at sunset

Satellite dish installation & repairs in Woking

New Sky and Freesat dishes, plus moves, realignments and fault repairs across Woking, Byfleet, Knaphill and Pyrford. You get a local satellite engineer, not a salesperson, and an honest view on whether your old dish can stay.

Opening hoursMon–Fri 8am–7pm · Sat 8am–5pm

Book an engineer

Mon–Fri 8am–7pm · Sat 8am–5pm · Closed Sundays & bank holidays

What do you need?
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Rather talk? Call 01737 321341

Satellite work we do in Woking

From a brand new dish on a Brookwood new build to a multi-room system in a Pyrford house, our satellite technicians handle installs and faults alike.

Drawing of a house with a satellite dish pointed at a satellite

Sky Q dishes

For homes staying with Sky Q on satellite: replacement dishes, Sky Q LNB upgrades and extra rooms, fixed to brick on a bracket that won’t creep.

Drawing of a satellite dish connected to a recorder box and TV

Freesat installers

Subscription-free satellite TV with a recorder box, ideal where trees or hills leave the Freeview signal weak.

Drawing of a satellite dish being realigned on a wall

Dish repairs and realignment

Lost signal, rain fade or a storm-knocked dish put right on a meter, with dead LNBs and wet cables replaced.

Drawing of a house with a satellite dish being moved to another wall

Dish moves and removals

Dishes shifted for extensions, rendering or new windows, and old ones taken down with the holes made good.

Cut-away drawing of a house with satellite feeds to several rooms

Multi-room satellite

Extra feeds for bedrooms and studies, the right LNB for every box, and Sky Q mini boxes wired in where Wi-Fi struggles.

Drawing of two satellite dishes on a wall aimed at different satellites

European and world TV

Hotbird, Türksat and more, picked up by a second dish or by twin LNBs on yours, so family abroad feels closer.

Sky or Freesat?

Answer three quick questions and we’ll tell you which one we’d point you towards. Both use a dish pointed at the same satellites, so we can often reuse the one you have.

Would you rather not pay a monthly subscription?

Do you want Sky Sports or Sky Cinema?

Will you watch satellite in more than one room?

Check the fault before you book a satellite engineer

Choose whether the trouble is with the dish or with a box in one room, then pick what you’re seeing. Try the quick checks; if they don’t fix it, send us the fault in one tap.

Every box says there is no satellite signal

Likely causes

  • Wind or a ladder has knocked the dish off the satellite
  • The LNB, the little receiver at the tip of the arm, has failed
  • A cable joint outside has let in water

Try this first

  • Unplug the satellite box, count to thirty and plug it back in
  • Look at the dish from the garden: has it tilted or swung round?

When we come out. We re-aim the dish with a signal meter, replace a dead LNB and remake any wet joints.

Heavy rain makes the picture break up

Likely causes

  • The dish was never peaked exactly, so a shower is enough to tip it over the edge
  • Water inside the LNB cover

Try this first

  • Note whether it comes back the moment the rain stops
  • Check the plastic cap on the LNB is still in place

When we come out. The dish is peaked precisely and the LNB resealed or replaced, so there is spare signal for bad weather.

Signal got worse after building work or tree growth

Likely causes

  • A new extension, scaffold or growing tree now sits between the dish and the satellite
  • Roofers or builders have moved the dish

Try this first

  • Stand behind the dish and look south-east for anything in the way
  • Think back to when the trouble started

When we come out. We resite the dish where nothing blocks its sightline, which may be a different wall or a taller bracket.

One room has no signal, the others work

Likely causes

  • A crushed or loose cable to that room
  • Not enough LNB outputs for the number of boxes
  • A failed port on a multiswitch

Try this first

  • Restart that box on its own
  • Check the cable behind the box is seated properly

When we come out. We trace that room’s feed back to the dish and replace the cable, LNB or switch that has failed.

Can’t record one channel while watching another

Likely causes

  • Only one cable reaches a box that needs two
  • An older LNB with too few outputs

Try this first

  • Check how many satellite cables are plugged into the back of the box
  • See whether the box shows a single-feed warning in its settings

When we come out. We run the second feed and fit an LNB with enough outputs, so recording and watching work together.

Sky Q mini box keeps dropping out

Likely causes

  • The mini box is too far from the main box over Wi-Fi
  • Interference from other Wi-Fi in the house

Try this first

  • Move the mini box closer to the main box as a test
  • Restart the main Sky Q box first, then the mini

When we come out. Where Wi-Fi can’t reach reliably, we wire the mini box to the main box with a network cable.

From our engineers’ blog

Woking satellite questions

Does new Sky still need a dish?

Often not. Most new customers are now offered Sky Stream or Sky Glass, which arrive over your broadband, so nothing goes on the wall. Sky Q still runs on satellite, and Sky has agreed to keep its satellite service going until 2029 at the earliest, so existing dishes stay useful. We look after those: moving them, adding rooms, fixing faults and fitting the right LNB, and we fit Freesat for anyone who’d rather not pay monthly.

Do I need planning permission for a dish in Woking?

Rarely, on a typical Woking semi or detached. Listed buildings and conservation areas (around some of the older village centres, for one) have tighter rules on size and which wall it goes on, and flats usually need the freeholder’s say-so. We’ll site the dish to stay within the rules.

Our block of flats won’t allow dishes. Can we still have Sky or Freesat?

Yes, through a shared rooftop system that runs one shared dish feed down to each flat. We fit and maintain these for managing agents across Woking’s newer blocks.

Will my old dish work with Sky Q?

Usually, once we change the LNB that sits at the tip of the dish arm. Sky Q needs a different type from the older Sky+ HD boxes, and we’ll check the dish itself is sound before reusing it.

Can you fix a dish another company put up?

Yes. Whoever fitted it, our engineer will find the fault, tell you what it needs, and leave anything that’s still working well alone.

Can I get TV from other countries?

Plenty of Italian, Polish, Greek and Arabic channels sit on Hotbird. A second dish, or one dish with two LNBs, lets you watch them alongside Sky or Freesat.

Something else? Send us a message or call, and you’ll speak to someone who does the work.

Call 01737 321341

Book a Woking satellite engineer

Dish installs, moves, realignments and repairs across Woking and the villages around it.

More from us in Woking

Other Woking services

TV aerial installation · Aerial repairs · CCTV

Satellite across Woking

GU21 Horsell, Knaphill, St John’s, Goldsworth Park, Sheerwater · GU22 Maybury, Old Woking, Hook Heath, Mayford, Pyrford · GU23 Send, Ripley · GU24 Chobham, West End, Bisley, Brookwood, Pirbright · KT14 Byfleet, West Byfleet

Nearby

Guildford, Camberley, Esher, Walton-on-Thames · Satellite installation across Surrey