Sky Q
Satellite dish
The main box records to its own hard drive, with Mini boxes in other rooms. Sky has committed to satellite broadcasts until at least 2029.
- Dish moves, realignment and repairs
- Sky Q LNB upgrades
- Extra rooms and cable runs
Sky dish installation and repairs in Surrey
Sky Q dishes moved, realigned, repaired and extended to extra rooms. Switching across to Sky Stream or Glass? We’ll get the broadband connection and wall mounting right.
Jobs Sky won’t send someone for
We’re independent of Sky, so these are booked with us directly.
Sky Q dish work
Replacement dishes and Sky Q LNBs for homes staying on satellite, fixed to brick on brackets that won’t creep.
Extra rooms
Cable runs for Sky Q Mini boxes, routed through walls and floors rather than round skirting boards.
Dish moves
Dishes moved for building work, rendering, new windows or a new extension, then lined up again on a meter.
No signal and realigning
Dishes knocked off line by wind, ladders or growing trees, put back on the satellite and tested on every box.
Sky Glass mounting
Sky Glass put on the wall with cables hidden, and a wired link to your router so it doesn’t rely on Wi-Fi.
Sky Stream set-up help
Network points to the TV for Sky Stream, and Wi-Fi fixed in the rooms where streaming keeps buffering.
Sky Q, Sky Stream and Sky Glass
Sky now sells most new packages over broadband, but plenty of homes are still on Sky Q, which uses a dish. Here’s how the three differ, and where we fit in.
Sky Stream
Broadband, no dish
A small streaming puck plugged into any TV, with recordings kept online. It depends on a steady broadband connection.
- Wired network points to the TV
- Wi-Fi improvements for weak rooms
- Unused dishes taken down
Sky Glass
Broadband, built into the TV
A TV with Sky inside it and a built-in soundbar. Like Stream, it needs good broadband and no dish.
- Wall mounting with hidden cables
- Wired connection to the router
- Extra screens in other rooms
Do you still need a dish?
With Sky Stream or Glass the TV runs on your internet line and the dish can go. How well that works comes down to your connection.
What do you have now?
How good is your broadband?
How many rooms want Sky?
Our suggestion
Ask us about thisWhere we fit in alongside Sky
Sky’s own engineers fit new Sky Q subscriptions and fix faults under warranty. Everything else, from shifting a dish out of a builder’s way to wiring a bedroom or removing one that’s redundant, is work for an independent engineer like us.
We’re also called when Sky can’t get out quickly, or when the fix needs something they don’t carry, like a longer bracket, a pole mount on a gable or a cable run through a solid wall. You keep your Sky subscription exactly as it is.
More households are moving over to Stream or Glass, Sky’s newer services, which arrive over the internet with no dish at all. The jobs change, but they don’t go away: a wired connection to the TV and solid Wi-Fi matter more than ever.
Moving a Sky dish
For extensions, rendering, new windows or just a tidier look.
Find the new spot
We check the view of the satellite from the new wall before we take anything down.
Take down and refit
The old dish comes off, and holes are filled. The dish goes up on fresh fixings.
Reroute the cable
Cables are moved to suit, often through the wall at a new point nearer the TV.
Peak and test
The dish is lined up on a meter and every Sky box checked before we leave.
Sky questions
Will Sky fit my dish, or do I need you?
Sky handles installs for its own new Sky Q subscriptions. For everything else, such as moving a dish, adding rooms, fixing faults or removing an old one, you can book us directly.
Will Sky Q stop working?
Not for a while. Sky has renewed its satellite contract so broadcasts continue until 2029 at the earliest, though new customers are now mostly offered Sky Stream or Sky Glass.
Is a dish part of a Sky Stream or Sky Glass setup?
No. Both come through your broadband. If your broadband is slow or drops out, a dish with Sky Q can still be the more reliable choice.
Can you remove a dish we’ve stopped using?
We can. The dish, bracket and outside cable come down, and the holes in the brickwork are filled.
My Sky Q box says no satellite signal. What should I try?
Unplug the Sky Q box, wait sixty seconds and plug it back in, then check nothing has grown or been put up in front of the dish. Still there? Then the dish, LNB or cable needs checking.
Will Freesat work through my Sky dish?
In most homes it will. Both point at the same satellites, so a sound dish can often be reused with the right LNB and a Freesat box.
Will moving my dish affect my Sky contract?
No. You keep your package and your boxes, and we simply move the dish and cables.
Can you fix a Sky Q Mini that keeps disconnecting?
Often, yes. We check the network between the main box and the Mini and add a wired link if Wi-Fi is the weak point.
What if no wall on the house can see the satellite?
A pole in the garden is the fallback. It’s concreted in, with the lead buried in ducting or clipped along a fence back to the house.
Book a Sky dish engineer
Sky Q dish moves, repairs and extra rooms, and Sky Stream and Glass set-ups, across Surrey, Kent, West Sussex and south London.
Sky dish engineers across the region
Surrey
Redhill, Reigate, Guildford, Woking, Epsom, Dorking, Leatherhead, Camberley, Farnham, Godalming, Esher, Walton-on-Thames, Weybridge, Cobham, Staines and every town between. Surrey